Serenity Springs Day Spa & Hair Design

If you feel you would be more comfortable or better served by another staff member, or if you would like a fresh point of view, please let us know. We are a professional beauty team and are pleased to have clients work with all members of our staff.

Prices and hours are subject to change at any time.

All scheduled spa packages must be paid in advance.

Scheduling

Please reserve appointments prior to arrival to ensure the scheduled time desired.

Our scheduling is designed to allow the proper amount of time to complete your service. We ask that you please arrive 15 minutes prior to your appointment.
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Gift Certificates
Gift certificates must be presented at the time of your visit (Serenity Springs Day Spa will not be responsible for lost gift certificates) Please redeem all gift certificates in a timely manner, expiration dates may not be extended for any reason. Failure to provide 24 hour cancellation notice for a gift certificate appointment, will result in forfeiture of gift certificate. There is a six month expiration date on all Certificates.
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Payment Methods
We accept Visa, MasterCard, American Express, Discover and personal checks. There is a $30.00 charge on all returned checks.
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Cancellations and Rescheduling

On any Spa Package, a 48-hour cancellation notice is necessary due to our beauty professionals being held for your services. Please observe this cancellation policy to avoid losing your purchased Spa Package.

If you must cancel or reschedule an appointment, a four hour notice is required. Cancellation with less than four hours will require 50% of payment for service.

Our scheduling is designed to permit the correct amount of time to complete an individual service. Arriving late may cause us to cancel, reschedule or shorten your service time.
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Gratuities
Gratuities are not included with any service or gift certificate. We provide gratuity envelopes at the front desk for your convenience. Please leave all gratuities with the Spa Coordinator at the front desk.
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Adult Serenity
To maintain our peaceful spa environment, the facility is reserved for adults. No children under the age of 12 are allowed unless they are receiving services.
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Pagers and Cell Phones
Your time at Serenity Springs Day Spa is for self-renewal and relaxation. Please turn off all pagers and cell phones.
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Jewelry
Please leave valuables at home. Sorry, we cannot be responsible for them.
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Gender Equity
Please see the Services for Women and Services for Men Pages on our Homepage for what services are offered.
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Comments? Suggestions?
Your observations or suggestions are essential and very important to us, given that we are committed to continuous improvement of every facet of our spa. Please send an email to serenitysprings05@sbcglobal.net If you prefer post mail, please send to the attention of Angie Arambula at Serenity Springs Day Spa, 1552 Palm Blvd. #23 Palm Village, Brownsville, TX 78520.
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Spa Hours
   Monday : Closed
   Tuesday : 10:00 AM - 07:00 PM
   Wednesday : 10:00 AM - 07:00 PM
   Thursday : 10:00 AM - 07:00 PM
   Friday : 10:00 AM - 07:00 PM
   Saturday : 09:00 AM - 05:00 PM
   Sunday : Closed
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Reservations
Our reservation desk is open 5 days per week. Call 956-541-0393 to have one of our spa coordinators help you with your request.
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Gift Giving
The perfect gift is a call away. Spa Gift certificates can be purchased via phone, fax, post mail or click here.
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Corporate Rewards
The perfect way to show your appreciation is with a gift of relaxation from Serenity Springs Day Spa. Delight your staff with spa rewards for achievements, promotions or holidays. Allow us to help you design your corporate appreciation program by sending us an e-mail at serenitysprings05@sbcglobal.net
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Can I book an appointment on your website or through email?
At this time we do not accept appointments made through email or on our website. If you would like to come in for an appointment please call a Spa Coordinator at 956-541-0393 and we will be happy to assist you in reserving an appointment.
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What do I need to bring?
Just bring yourself and leave your worries at the door! We will provide you with a robe, slippers and a locker for your personal belongings but, please do not bring jewelry and other valuables.
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Do I have to disrobe entirely for a spa treatment?
The therapist will only uncover the area that she/he needs to work on. Please remember, take off only what you feel comfortable removing. Above all, we want you to feel comfortable and enjoy your day at the spa.
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Should I alert someone if I have a medical condition, allergy or disability?
Yes. Please tell our Spa Coordinator when you call for a reservation if you are pregnant, have high blood pressure, allergies or any other conditions we should know about.
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What is included with a Spa Package lunch?
Our complimentary lunch includes a cup of soup, deli sandwich and soft drink or glass of wine.
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Will I break out after a facial?
Breakouts rarely occur unless your skin is congested with blackheads or whiteheads beneath the surface. If this is the circumstance, you might experience some breakouts, nevertheless be assured they won't last for long.
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How often should I have a facial?
We recommend a facial every 4-6 weeks; however, the frequency may vary depending on the type of treatments or series recommended. Also, if you are experiencing over stress or menopause your skin can be unpredictable and breakout; your esthetician may recommend more frequent visits until the problem is under control.
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At what age should I start receiving regular facials?
Your mid-20's to early 30's are the ideal times unless you begin to experience breakouts at an earlier age. We recommend early skin care education for teenagers who suffer from problem skin. Regular visits to an esthetician can help treat and correct the problem.
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Are scrubs bad for my skin?
Some can be, especially shell type particles like almond or apricot kernels scrubs that contain jagged edges and can harm the skin. Most professional exfoliators contain perfect round spheres that will exfoliate your skin without any harm.
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Is there anything I can do to help my brown spots?
Hyper-pigmentation can occur after sun exposure, pregnancy or taking birth control pills. Yes, there are many treatments available like our E-Serenity Derma (Micro-Dermabrasion) System Treatment and our Glycolic Peel Treatment also, there are many treatments available like peels; along with home care programs that will help lighten your pigmentation.
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What's the best way to prolong my facial?
We recommend being diligent with your home care program which includes cleansing, exfoliating, moisturizing and protecting. This will help your skin function properly and look its absolute best.
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What is a Glycolic Skin Treatment?
Our Para Medical Peel is made with a 30% Pharmaceutical grade Glycolic with a PH of 3.0 and also contains an AHA Blend and a BHA Booster. This treatment gives your face an immediate intense exfoliation treatment leaving your skin radiant and glowing.

What benefits can I expect from using products that contain vitamin A, C or E?
These vitamins are the most effective age defying ingredients. They are very effective antioxidants that help protect your skin against environmental pollutants that can damage your skin. Vitamin C aids in collagen synthesis, restoring suppleness and skin clarity while Vitamin A increases elasticity and moisture content and Vitamin E protects cell membranes and tissues from damage by oxidation.
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Can I wear make-up to the Spa to receive skin services?
Yes. We will be glad to remove your make-up for you with the purchase of any skin service.
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How often should I get waxed?
While each person's rate of hair growth differs from the next, based on a variety of factors like age, season, and heredity, we recommend once every 3 to 6 weeks depending on the length and quantity of hair. Ideally the hair should be between 1/8th and 1/4th inch long.
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How should I take care of my skin before and after waxing?
- Never go into the sun for 24 hours before or after getting waxed, it leaves you more vulnerable to burns and hyper-pigmentation. Sunning includes tanning bed use
- Do not get waxed if you are using any glycolic acid, Acutane, Retin-a, or anything that can alter your skin's natural balance.
- Do not aggressively exfoliate the areas to be waxed for 24 hours before or after being waxed. This means that you should not receive any exfoliating body treatment during this time.
- Do not use anything on your skin that contains perfumes or artificial colors after waxing.
- Do not use body lotion before being waxed (it prevents the wax from adhering to the hair)
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What is aromatherapy?
Aromatherapy is the use of essential oils obtained from aromatic plants that help relax, refresh or stimulate according to need.
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What do I wear for a body wrap or body treatment?
We provide robes and disposable undergarments for your use at the Spa. If you are receiving an Body Wrap you may choose bring a change of undergarments in lieu of disposables.
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What is a pedicure?
Complete grooming of the feet, which includes a soak, removal of dead skin with foot file (no razors), exfoliation, a mint mask, clip, file, shaping of the nails, and nail polish.
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How often do I need a pedicure?
We recommend receiving a pedicure once a month for normal foot conditions and twice a month for difficult feet.
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What is a Paraffin Wax Treatment?
Paraffin therapy is one of the most effective methods of applying heat to relieve pain. This penetrating heat soothes pain and stiffness. Effective on: Arthritis, inflammation, Joint Stiffness. The paraffin treatment begins by submerging the hands into a warm wax distributed over the skin's surface. Hands are then covered until the form mimics a silky glove of wax. Next, hands are placed in toweling mitts. During this rest interval, the wax relaxes muscles and is allowed to deeply penetrate pores promoting hydration. When all coverings are carefully removed, hands are left supple and smooth. Keep in mind that softness is not the only benefit of such treatment. Paraffin Wax also increases blood circulation and allows for the restoration of improved skin color.
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What is a spa manicure?
Complete grooming of the hands and nails, which also includes a soak, clip, file, shaping of the nails, aromatherapy scrub, massage treatment from elbow to hands and nail polish.
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How often do I need a manicure?
We recommend receiving a manicure once a week or once every two weeks, depending on the speed of your nail growth.
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Does deep muscle massage hurt?
Deep muscle massage is a specific technique used to help alleviate chronic tension and tightness. Deeper pressure is used; it should feel good and not hurt. Any time you receive a massage make sure to communicate to your therapist when any pressure becomes uncomfortable, as every individuals comfort level is very different. We want to customize your massage for your current needs.
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How often should I have a massage?
Studies have proved the many health benefits of massage from stress reduction to increased circulation and detoxification. The frequency of massage is very specific to each person. While some might have to receive a massage twice per week for back pain, or once per month for relaxation and health benefits. Ask your therapist what she/he recommends for you're individual needs.
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What should I wear during a massage?
The therapist will only uncover the area that she/he needs to work on. Bras must be removed to complete a proper back massage. Please remember, take off only what you feel comfortable removing. Above all, we want you to feel comfortable and enjoy your massage.
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I have very ticklish feet and cannot imagine experiencing a massage, what can I do?
Many individuals have some areas that that are ticklish or sensitive. Please inform your therapist prior to your massage of these areas. Keep in mind it's you're massage and you're time, so you can decide where you want and need the attention.
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I'm pregnant, can I experience a massage?
We do not recommend, nor do we perform massages during the first trimester of pregnancy. After the first trimester, your body is going through many changes and one of the best ways to relieve back tension due to baby weight is to experience a very nurturing treatment by one of our therapists.
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What is a stone massage?
Hot stones are incorporated into the therapy of the massage allowing the heat to soothe and relax the body. This is not a deep tissue massage.
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Can two people receive a massage at the same time in the same room?
Yes. Two people can get massages at the same time, however, the massages will be done in separate rooms.
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NOTE:

For your protection, we must inspect your fingers and toes prior to any manicure or pedicure. By taking this extra precautionary measure, this will help us protect and keep your fingers and toes healthy!

Serenity Springs is a member of the Brownsville Chamber of Commerce